Question 1

You are a consultant to Company X. The CEO insists that effectiveness must be evaluated by an increase in stock price to satisfy stockholders. The marketing vice president insists that the main goal is to reduce the time to bring products to the customer. The manufacturing vice president states that costs should be the key focus of the organization. What approach is each manager using to evaluate organizational effectiveness, and what can this organization do to ensure that effectiveness is properly evaluated?

Accepted Answer

Goals will often conflict, but the three...

Question 2

The ___________is a method that allows managers to evaluate how effectively an organization functions and operates.

Accepted Answer

A)  internal research approach
B)  technical approach
C)  economic approach
D)  external research approachE) B) and D)
F) A) and D)

Question 3

Compare and contrast how structure played a role in the success/failure of Michael Dell at Dell Computer versus Steven Jobs at Apple computer.

Accepted Answer

This case shows students how important t...

Question 4

An organization's mission as stated in public documents is an official goal.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following approaches considers organizational culture?

Accepted Answer

A)  Technical
B)  External resource
C)  Internal system
D)  Transaction costE) B) and C)
F) C) and D)

Question 6

Which of the following approaches is concerned with measuring productivity?

Accepted Answer

A)  External resource
B)  Technical
C)  Transaction cost
D)  Internal systemE) A) and D)
F) B) and C)

Question 7

When organizational design is poor,___________ .

Accepted Answer

A)  bureaucratic costs are lower
B)  managers usually increase the number of products offered
C)  managers usually increase R&D expenses
D)  an organization will declineE) A) and B)
F) B) and C)

Question 8

Differences in race, gender, and national origin of organizational members pertain to___________ .

Accepted Answer

A)  organizational design
B)  diversity
C)  competitive advantage
D)  efficiency and innovationE) All of the above
F) None of the above

Question 9

___________is a tool used by people to coordinate their actions to obtain something they desire or value.

Accepted Answer

A)  A hierarchy
B)  Shareholder wealth
C)  Entrepreneurship
D)  An organizationE) A) and B)
F) A) and C)

Question 10

At Microsoft, to control scientists and make use of their talents, Bill Gates put them in teams. This was a change in _____________.

Accepted Answer

A)  theory
B)  strategy
C)  structure
D)  cultureE) All of the above
F) A) and D)

Question 11

In the conversion process, an organization creates value by applying all except ___________.

Accepted Answer

A)  raw materials
B)  computers
C)  human skills
D)  machineryE) A) and C)
F) None of the above

Question 12

___________is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

Accepted Answer

A)  Managerial expertise
B)  Organizational design
C)  Strategy
D)  Competitive advantageE) A) and D)
F) A) and B)

Question 13

A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

Accepted Answer

A)  transaction costs.
B)  economies of scope.
C)  outputs.
D)  economies of scale.E) A) and B)
F) None of the above

Question 14

If a company uses the external resource approach, which of the following goals will it consider most important?

Accepted Answer

A)  Increasing the rate of product innovation
B)  Reducing conflict
C)  Raising stock price
D)  Reducing production costsE) A) and B)
F) A) and C)

Question 15

The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called___________ .

Accepted Answer

A)  strategy
B)  organizational design
C)  change management
D)  the organization's missionE) B) and C)
F) A) and D)

Question 16

The internal systems approach evaluates an organization's ability to obtain resources.

Accepted Answer

A) True 
 B)False

Question 17

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision- making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

Accepted Answer

A)  External resource
B)  Transaction cost
C)  Internal system
D)  TechnicalE) B) and C)
F) All of the above

Question 18

An organization's output include all except___________ .

Accepted Answer

A)  suppliers
B)  finished goods
C)  services
D)  value for stakeholdersE) B) and C)
F) None of the above

Question 19

One of the difficulties in studying organizations is that they are intangible. In other words, we cannot touch or see them.

Accepted Answer

A) True 
 B)False

Question 20

___________are cost savings that result when goods and services are produced in large volume on automated production lines.

Accepted Answer

A)  Inputs
B)  Output
C)  Economies of scale
D)  Economies of scopeE) A) and C)
F) All of the above

Exam 1: Organizations and Organizational Effectiveness

Which of the following approaches considers organizational culture?

Correct Answer
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Correct Answer
verified
Goals will often conflict, but the three...
View Answer

Which of the following approaches is concerned with measuring productivity?

Correct Answer
verified

An organization's output include all except___________ .

Correct Answer
verified

Compare and contrast how structure played a role in the success/failure of Michael Dell at Dell Computer versus Steven Jobs at Apple computer.

Correct Answer
verified
This case shows students how important t...
View Answer

The ___________is a method that allows managers to evaluate how effectively an organization functions and operates.

Correct Answer
verified

One of the difficulties in studying organizations is that they are intangible. In other words, we cannot touch or see them.

Correct Answer
verified

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision- making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

Correct Answer
verified

When organizational design is poor,___________ .

Correct Answer
verified

Differences in race, gender, and national origin of organizational members pertain to___________ .

Correct Answer
verified

An organization's mission as stated in public documents is an official goal.

Correct Answer
verified

The internal systems approach evaluates an organization's ability to obtain resources.

Correct Answer
verified

A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

Correct Answer
verified

At Microsoft, to control scientists and make use of their talents, Bill Gates put them in teams. This was a change in _____________.

Correct Answer
verified

___________are cost savings that result when goods and services are produced in large volume on automated production lines.

Correct Answer
verified

If a company uses the external resource approach, which of the following goals will it consider most important?

Correct Answer
verified

___________is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

Correct Answer
verified

In the conversion process, an organization creates value by applying all except ___________.

Correct Answer
verified

___________is a tool used by people to coordinate their actions to obtain something they desire or value.

Correct Answer
verified

The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called___________ .

Correct Answer
verified

Exam 1: Organizations and Organizational Effectiveness

Which of the following approaches considers organizational culture?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedGoals will often conflict, but the three...View AnswerShow Answer

Which of the following approaches is concerned with measuring productivity?

Correct AnswerverifiedShow Answer

An organization's output include all except___________ .

Correct AnswerverifiedShow Answer

Compare and contrast how structure played a role in the success/failure of Michael Dell at Dell Computer versus Steven Jobs at Apple computer.

Correct AnswerverifiedThis case shows students how important t...View AnswerShow Answer

The ___________is a method that allows managers to evaluate how effectively an organization functions and operates.

Correct AnswerverifiedShow Answer

One of the difficulties in studying organizations is that they are intangible. In other words, we cannot touch or see them.

Correct AnswerverifiedShow Answer

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision- making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

Correct AnswerverifiedShow Answer

When organizational design is poor,___________ .

Correct AnswerverifiedShow Answer

Differences in race, gender, and national origin of organizational members pertain to___________ .

Correct AnswerverifiedShow Answer

An organization's mission as stated in public documents is an official goal.

Correct AnswerverifiedShow Answer

The internal systems approach evaluates an organization's ability to obtain resources.

Correct AnswerverifiedShow Answer

A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

Correct AnswerverifiedShow Answer

At Microsoft, to control scientists and make use of their talents, Bill Gates put them in teams. This was a change in _____________.

Correct AnswerverifiedShow Answer

___________are cost savings that result when goods and services are produced in large volume on automated production lines.

Correct AnswerverifiedShow Answer

If a company uses the external resource approach, which of the following goals will it consider most important?

Correct AnswerverifiedShow Answer

___________is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

Correct AnswerverifiedShow Answer

In the conversion process, an organization creates value by applying all except ___________.

Correct AnswerverifiedShow Answer

___________is a tool used by people to coordinate their actions to obtain something they desire or value.

Correct AnswerverifiedShow Answer

The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called___________ .

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Goals will often conflict, but the three...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
This case shows students how important t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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