Question 1

Transitioning from one system to a new enterprise system is fairly easy due to the integrated steps involved.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is true about enterprise resource planning (ERP) ?

Accepted Answer

A)  ERP is a suite of software applications that integrates existing systems by providing layers of software that connect applications together.
B)  ERP,though unable to incorporate functions of CRM,includes accounting,manufacturing,inventory,and human resources applications.
C)  The layers of ERP software enable existing applications to communicate with each other and to share data.
D)  ERP systems are used to forecast sales and to create manufacturing plans and schedules to meet those forecasts.E) None of the above
F) All of the above

Question 3

Information silos arise as a result of ________.

Accepted Answer

A)  the individual users of personal information systems
B)  an inter-enterprise information system's involvement to find solutions to problems arising within two or more enterprises
C)  an organization's plan to create them
D)  data being isolated in separated systemsE) B) and C)
F) A) and C)

Question 4

________ is an example of an inter-enterprise information system.

Accepted Answer

A)  Scheduling of groundskeeping
B)  Contact manager
C)  Ordering of restaurant supplies from suppliers
D)  Charging of membership feesE) A) and B)
F) A) and C)

Question 5

Describe enterprise application integration.

Accepted Answer

Companies for which enterprise resource ...

Question 6

The existence of information silos helps resolve any problems that may arise due to isolated information systems.

Accepted Answer

A) True 
 B)False

Question 7

When prospects become customers who need to be supported,the organization is in the ________ stage of the customer life cycle.

Accepted Answer

A)  loss
B)  marketing
C)  customer acquisition
D)  relationship managementE) C) and D)
F) B) and C) C

Question 8

What are the ways of eliminating duplicate data?

Accepted Answer

The fundamental problem of information s...

Question 9

When implementing new enterprise systems,the only solution for resolving process issues and providing enterprise process management is ________.

Accepted Answer

A)  communicating the need for the change to the employees
B)  developing committees and steering groups
C)  establishing clear and absolute contractual guidelines
D)  reinforcing employees' sense of self-efficacyE) All of the above
F) C) and D)

Question 10

A workgroup information system is an information system that is shared by a group of people for a particular purpose.

Accepted Answer

A) True 
 B)False

Question 11

Information systems for both manufacturing and operations departments of an organization will process data related to finished goods and can therefore cause duplication and lead to problems.

Accepted Answer

A) True 
 B)False

Question 12

Information silos arise as a consequence of an organization's growth and increasing use of information systems and do not pose any serious threat.

Accepted Answer

A) True 
 B)False

Question 13

Order tracking and account tracking are applications of ________.

Accepted Answer

A)  operations
B)  manufacturing
C)  sales and marketing
D)  customer serviceE) A) and D)
F) None of the above

Question 14

As a common departmental information system,________ includes order management.

Accepted Answer

A)  accounting
B)  operations
C)  human resources
D)  manufacturingE) A) and B)
F) B) and D)

Question 15

Enterprise resource planning (ERP)is used to consolidate business operations into a single,consistent,computing platform.

Accepted Answer

A) True 
 B)False

Question 16

The solutions to problems in an enterprise system usually involve more than one enterprise.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true for business process reengineering?

Accepted Answer

A)  Business process reengineering is efficient,fast,and economical.
B)  Business process reengineering,when combined with ERP,has a 100 percent success rate.
C)  Systems analysts need to interview key personnel throughout the organization to determine how best to use the new technology.
D)  Due to its streamlined process,business process reengineering requires very little time and expertise.E) A) and B)
F) B) and C)

Question 18

Many organizations create their own enterprise systems from scratch.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true for workgroup information systems?

Accepted Answer

A)  Workgroup information systems that support a particular department are sometimes called functional information systems.
B)  Workgroup information systems that support a particular business function are called departmental information systems.
C)  Workgroup information systems include categories of procedures,and users are defined according to levels of expertise with the system as well as by levels of security authorization.
D)  Typically workgroup systems support 10 to 100 users.E) All of the above
F) B) and C) D

Question 20

Connecting system "islands" via a new layer of software/system is the function of enterprise application integration.

Accepted Answer

A) True 
 B)False

Exam 7: Organizations and Information Systems

Transitioning from one system to a new enterprise system is fairly easy due to the integrated steps involved.

Correct AnswerverifiedFalse

Which of the following is true about enterprise resource planning (ERP) ?

Correct AnswerverifiedShow Answer

Information silos arise as a result of ________.

Correct AnswerverifiedShow Answer

________ is an example of an inter-enterprise information system.

Correct AnswerverifiedShow Answer

Describe enterprise application integration.

Correct AnswerverifiedCompanies for which enterprise resource ...View AnswerShow Answer

The existence of information silos helps resolve any problems that may arise due to isolated information systems.

Correct AnswerverifiedShow Answer

When prospects become customers who need to be supported,the organization is in the ________ stage of the customer life cycle.

Correct AnswerverifiedC

What are the ways of eliminating duplicate data?

Correct AnswerverifiedThe fundamental problem of information s...View AnswerShow Answer

When implementing new enterprise systems,the only solution for resolving process issues and providing enterprise process management is ________.

Correct AnswerverifiedShow Answer

A workgroup information system is an information system that is shared by a group of people for a particular purpose.

Correct AnswerverifiedShow Answer

Information systems for both manufacturing and operations departments of an organization will process data related to finished goods and can therefore cause duplication and lead to problems.

Correct AnswerverifiedShow Answer

Information silos arise as a consequence of an organization's growth and increasing use of information systems and do not pose any serious threat.

Correct AnswerverifiedShow Answer

Order tracking and account tracking are applications of ________.

Correct AnswerverifiedShow Answer

As a common departmental information system,________ includes order management.

Correct AnswerverifiedShow Answer

Enterprise resource planning (ERP)is used to consolidate business operations into a single,consistent,computing platform.

Correct AnswerverifiedShow Answer

The solutions to problems in an enterprise system usually involve more than one enterprise.

Correct AnswerverifiedShow Answer

Which of the following is true for business process reengineering?

Correct AnswerverifiedShow Answer

Many organizations create their own enterprise systems from scratch.

Correct AnswerverifiedShow Answer

Which of the following is true for workgroup information systems?

Correct AnswerverifiedD

Connecting system "islands" via a new layer of software/system is the function of enterprise application integration.

Correct AnswerverifiedShow Answer

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False

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Companies for which enterprise resource ...
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C

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The fundamental problem of information s...
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D

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