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Facilities, factories, and production lines with very large equipment are all classified as


A) accessory equipment.
B) permanents.
C) installations.
D) component parts.
E) MRO facilities.

F) None of the above
G) B) and D)

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Competition between manufacturer brands and private distributor brands is becoming more intense in several major categories.

A) True
B) False

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Products which are relatively inexpensive and frequently purchased with minimal effort are classified as ____ products.


A) shopping
B) convenience
C) industrial
D) specialty
E) unsought

F) All of the above
G) A) and B)

Correct Answer

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McDonald's golden arches are a classic example of a


A) brand.
B) brand symbol.
C) brand name.
D) brand mark.
E) trademark.

F) All of the above
G) C) and E)

Correct Answer

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Kleenex Boutique is a brand ____ of tissues made by the Kimberly-Clark Corporation.


A) mark
B) identification
C) name
D) guarantee
E) type

F) B) and C)
G) A) and E)

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Federal laws require the disclosure of nutritional information on labels. So far, evidence on this matter


A) indicate that consumers regularly use the information.
B) have been conducted only by the federal government.
C) have shown mixed results about the use of this information.
D) prove that labels are necessary only for promotional reasons.
E) indicate that consumers do not use the information.

F) A) and D)
G) B) and D)

Correct Answer

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A product line is a particular version of a product that can be designated as a distinct offering on the organization's list of products.

A) True
B) False

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To make intangible products more tangible or real to the consumer, marketers often


A) use low prices on intangible goods.
B) use symbols or cues to help symbolize product benefits.
C) use external reference prices.
D) use multiple channels of distribution.
E) offer more support services with such products.

F) B) and D)
G) B) and C)

Correct Answer

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Which of the following is the most typical example of a new product introduction?


A) Pringles sold in snack-sized containers
B) A brand-new nut discovered in Africa
C) A car that uses no oil or gasoline
D) Shoes that literally make you run faster
E) A device that cools your car while parked outside

F) B) and D)
G) A) and C)

Correct Answer

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Brand equity helps give a brand the power to capture and maintain a consistent market share, which provides stability to an organization's sales volume.

A) True
B) False

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Sometimes new marketing channels open up in the decline stage.

A) True
B) False

Correct Answer

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When a firm uses a policy of naming each product differently, this strategy is called ____ branding.


A) brand-extension
B) family
C) differentiated
D) individual
E) new-product

F) A) and D)
G) A) and C)

Correct Answer

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Energizer batteries would be classified as which type of product?


A) Convenience
B) Shopping
C) Specialty
D) Unsought
E) Industrial service

F) A) and B)
G) B) and E)

Correct Answer

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Bread is usually a convenience product.

A) True
B) False

Correct Answer

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Family branding occurs when all of a firm's products are branded with all or part of the same name.

A) True
B) False

Correct Answer

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R. J. Reynolds markets several brands of cigarettes, including Vantage, Camel, Winston, and Salem. This is an example of which type of branding policy?


A) Generic
B) Individual
C) Family
D) Line family
E) Brand extension

F) A) and E)
G) B) and E)

Correct Answer

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Which of the following is most likely to be considered a convenience good?


A) A lamp
B) A haircut
C) Running shoes
D) Gatorade
E) Concert tickets purchased online

F) A) and B)
G) B) and E)

Correct Answer

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When an organization introduces a new product, people do not all begin the adoption process at the same time, nor do they move through the process at the same speed.

A) True
B) False

Correct Answer

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Laggards are the last to adopt a new product and usually distrust new products.

A) True
B) False

Correct Answer

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When a sudden problem confronts a consumer, such as emergency automobile repair, he or she is likely going to view solutions to that problem as


A) specialty products.
B) installations.
C) unsought products.
D) shopping products.
E) convenience products.

F) A) and B)
G) C) and D)

Correct Answer

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