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The first step in the marketing research process is:


A) conducting primary research.
B) conducting exploratory research.
C) constructing research objectives.
D) analyzing the situation and defining the problem.
E) interpreting and reporting the findings.

F) C) and E)
G) None of the above

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Which of the following is true of the Universal Product Code label?


A) It identifies elements in ads that are unclear or claims that do not seem plausible.
B) It unearths people's underlying or subconscious feelings, attitudes, interests, opinions, needs, and motives
C) It gives stores and manufacturers accurate point-of-purchase data sensitive to the impact of price, in-store promotion, couponing, and advertising.
D) It provides input about the viability of prospective spokespeople and determines the effectiveness of visuals and strategies.
E) It enables people to share their motives, beliefs, and perceptions.

F) B) and E)
G) D) and E)

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Researchers select from the population a(n) _____ that they expect will represent the population's characteristics.


A) universe
B) portfolio
C) order
D) distribution
E) sample

F) A) and B)
G) A) and C)

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Investigators use _____ to encourage consumers to openly discuss their thoughts and feelings in response to questions from an interviewer.


A) qualitative research
B) contingency analysis
C) simulations
D) field tests
E) clutter tests

F) A) and E)
G) All of the above

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The _____ method of conducting marketing research is used to measure cause-and-effect relationships.


A) experimental
B) survey
C) observation
D) projective
E) intensive

F) B) and D)
G) A) and E)

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If a researcher were to count the number of cars that pass by a billboard every day to determine the degree of exposure of an ad, then he would be using the observation method of marketing research.

A) True
B) False

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Which of the following is the next step in the market research process once the exploratory research phase is completed?


A) Formulation of research objectives
B) Situation analysis
C) Secondary research
D) Interpretation and reporting of findings
E) Defining the problem

F) All of the above
G) A) and B)

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Which of the following is true of a valid test?


A) It must use random sampling.
B) It must be cost-effective.
C) It must be free of bias.
D) It must be open-ended.
E) It must be repeatable.

F) A) and B)
G) None of the above

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Which of the following is true of sample units?


A) It refers to the individuals, families, or companies being surveyed.
B) It refers to the margin of acceptable errors in an experiment.
C) It refers to a deviation from a standard due to a faulty test design.
D) It refers to the ability of a test to produce the same result every time it is administered.
E) It refers to the entire target population of prospective customers.

F) D) and E)
G) None of the above

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Which of the following defines the dominance concept?


A) It refers to developing media strategies, selecting media vehicles, and evaluating their results.
B) It refers to gathering and analysis of information to help develop or evaluate message strategies, individual promotions, and whole campaigns.
C) It refers to randomly assigning different consumers to two or more messages or stimuli.
D) It refers to researching which markets are most important to product sales and targeting those where resources can be focused to achieve promotional supremacy.
E) It refers to encouraging consumers to openly discuss their thoughts and feelings in response to questions from an interviewer.

F) A) and B)
G) A) and E)

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What are the advantages and disadvantages of using focus groups?

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Focus groups aren't a representative sam...

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What is meant by a marketing information system?


A) It is a sophisticated set of procedures designed to generate a continuous, orderly flow of information for use in making marketing decisions.
B) It is a system used to make sure that none of the steps in the marketing research process is ignored.
C) It is a hierarchical chart system used for categorizing the relevance of different types of data
D) It is a system used to assess and prioritize internal environmental strengths, weaknesses, opportunities, and threats.
E) It is a set of procedures used for gathering information and converting it into secondary data.

F) A) and B)
G) B) and E)

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Company records are often a valuable source of secondary information.

A) True
B) False

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Which of the following is a posttesting technique?


A) Attitude test
B) Portfolio test
C) Order-of-merit test
D) Central location test
E) Clutter test

F) C) and E)
G) B) and C)

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The techniques used during _____, a category of IMC research, are portfolio tests, storyboard tests, consumer juries, matched samples, mechanical devices, and psychological rating scales.


A) advertising strategy research
B) message posttesting
C) message pretesting
D) media selection
E) creative concept research

F) A) and D)
G) B) and D)

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Which of the following is the final step in the marketing research process?


A) Analyzing the situation and defining the problem
B) Conducting informal research
C) Establishing research objectives
D) Interpreting and reporting the data
E) Conducting secondary research

F) A) and B)
G) D) and E)

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What is meant by a media vehicle?


A) It refers to a particular publication or program used for advertising.
B) It refers to the size or length of an advertisement.
C) It refers to an advertising strategy used to target consumers.
D) It refers to the combination of advertisement channels used for product promotion.
E) It refers to the standard rates for different types of advertisement channels.

F) A) and D)
G) A) and E)

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In international research, balance is required to get the best of flexibility and standardization.

A) True
B) False

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Which of the following is true of marketing research?


A) It enables managers to assess the effectiveness of promotional activities.
B) It does not impact the overall sales of a product.
C) It enables managers to establish an ethical climate in an organization.
D) It helps top management create a vision for an organization.
E) It refers to information gathered about a particular market or market segment.

F) A) and B)
G) C) and D)

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Which of the following is true of posttesting methods?


A) It is less costly and time-consuming than pretesting methods.
B) It can test a campaign under actual market conditions.
C) The halo effect hampers the effectiveness of posttesting methods.
D) Clutter tests and central location tests are types of posttesting methods.
E) It is especially effective for testing alternative messages in the early stages of development.

F) B) and E)
G) A) and E)

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