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Major credit reporting agencies must provide consumers with free copies of their own credit reports every twelve months.

A) True
B) False

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An advertisement that contains an endorsement by a celebrity may be deemed deceptive if the celebrity does not actually use the product.

A) True
B) False

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All ads-both online and offline-must be truthful.

A) True
B) False

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Bait-and-switch advertising occurs when an ad appears to be based on factual evidence but in fact is not reasonably supported by evidence.

A) True
B) False

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Frosty's Appliance Store advertises freezers at a "Special Low Price of $299." When Garth tries to buy one of the freezers,Huey,the salesperson,tells him that they are all sold and no more are obtainable.Huey adds that Frosty's has other freezers for $2,299.This is


A) a legitimate sales technique.
B) bait-and-switch advertising.
C) counteradvertising.
D) puffery.

E) B) and D)
F) B) and C)

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Federal laws often provide more sweeping and significant protections for the consumer than state laws.

A) True
B) False

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Debt collectors who use a prohibited debt-collection tactic are exempt from liability if they can show that the debtor used misrepresentation in assuming the debt.

A) True
B) False

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Labels on fresh meat must indicate where the food originated.

A) True
B) False

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Creditors are required to provide consumers with copies of records that can help the consumer prove that an account or transaction is fraudulent.

A) True
B) False

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All statutes that serve to protect the interests of consumers are classified as consumer law.

A) True
B) False

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Buyers of goods sold door to door can cancel their contracts within three business days.

A) True
B) False

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A credit-card company is not required to provide advance notice to consumers before changing credit-card terms.

A) True
B) False

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Dita takes out a student loan from Everloan Bank.When she fails to make the scheduled payments for six months,Everloan advises her of further action that it will take.This violates


A) no federal law.
B) the Fair and Accurate Credit Transactions Act.
C) the Fair Debt Collection Practices Act.
D) the Truth-in-Lending Act.

E) A) and D)
F) A) and C)

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On behalf of RiteNow Collection Agency,Sid poses as a police officer in an attempt to collect payment from Tylo for a shipment of scuba equipment that she returned to Undersea Company two months earlier.This violates


A) no federal law.
B) the Fair Credit Reporting Act.
C) the Fair Debt Collection Practices Act.
D) the Truth-in-Lending Act.

E) A) and D)
F) B) and D)

Correct Answer

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Ads cannot be unfair.

A) True
B) False

Correct Answer

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Travel Tours Company faxes ads to Uri and other individual consumers without the recipients' permission.This is subject to


A) a cease-and-desist order by the Federal Trade Commission.
B) no sanctions.
C) possible fines by the Federal Communications Commission.
D) rescission on the order of the Federal Reserve Board.

E) A) and B)
F) A) and C)

Correct Answer

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Merchants must issue a refund within a specified period of time when a consumer cancels an order.

A) True
B) False

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Creditors attempting to collect debts are generally considered to be debt-collection agencies.

A) True
B) False

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Vanna and many other consumers complain to the Federal Trade Commission (FTC) that a Whoopie Wonders Company ad is deceptive.The FTC's first step is to


A) draft a formal complaint.
B) investigate.
C) issue a cease-and-desist order.
D) require counteradvertising.

E) B) and D)
F) A) and B)

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Furniture Depot sells Gail a bedroom suite on credit.Gail fails to make the scheduled payments for six months.Furniture Depot sends her a letter,asking for immediate payment.This is a violation of


A) no federal law.
B) the Fair and Accurate Credit Transactions Act.
C) the Fair Debt Collection Practices Act.
D) the Truth-in-Lending Act.

E) None of the above
F) B) and D)

Correct Answer

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